The Pet Loss Center is the premier provider of pet cremation services and memorialization products. We partner with veterinary clinics and work directly with pet parents to provide the most reliable pet end-of-life care available.
Our cemetery, Pet Heaven Memorial Park, was established in 1968 and is a perpetual care cemetery. Through our perpetual care fund pets entrusted to us through our funding process will always rest in beautifully manicured grounds.
Our centers are equipped with private viewing rooms that give pet parents the opportunity to say goodbye to their beloved companion. Our team is here to support every family in #honoringthejourney and assist in paying tribute to their loved one.
The fast-growing Pet Loss Center is the premier national provider of pet cremation services and memorialization products. We work with veterinary professionals and directly with pet parents to provide the best end of life care available for pets and their owners by consistently delivering dignity, reliability and choice.
Dignity means that we treat every animal as if it were our own dear pet. More than just convey empathy, we understand and feel the pain, grief and loss of every pet passing. Although we are a business, our service is a calling.
Reliability indicates that veterinarians and pet owners can depend on PLC to provide on time, ethical, accurate, efficient and high-quality service in delivery, pickup, cremation care, order fulfillment, special requests, billing and customer service. We have systems and training that stress the importance of accurate performance and on the rare occasion that a mistake happens, we own up to our shortcomings and make it right immediately. Our goal is to consistently exceed expectations.
Choice means that we offer a curated and focused set of options for our pet parents and veterinary professional partners. We support each veterinarian’s business approach knowing that some prefer to let us handle pet parent interactions and others prefer a tighter level of control.
At the Pet Loss Center, we understand your experience of loss. We will walk alongside you during your grief to ensure that your precious family member will be treated with love and respect.
My sweet Judo, I still can’t believe you are gone. I feel like my heart has been ripped out of… Read More… “Judo”
We miss our friend every day. Thank you for everything.
June 9th 2020
Dear Carly, It’s been almost 3 weeks since I last saw you. You had your head down and closed… Read More… “Carly”
My baby Toby passed away last Wednesday, March 22, 2017. He was 14 years old. I picked up his urn and other things this Wednesday, March 29, 2017 at his vet Dr. Ferber’s Animal Hospital. Everything you guys made was beautiful. In fact, I wish I would’ve been able to get more things! Thank you so much for making this process better for my baby Toby. It has also brought me more peace knowing Toby is now back home with me. Words are not enough to express how thankful and appreciative I am of you guys. It means the world to me that you guys took such good care of my boy the way I would’ve if I could’ve. God bless you all & know you have touched many lives like mine.
Our dog, Boots, passed away on May 17, 2016. It was an incredibly sad day for us. Our hearts were completely broken. The staff at Banfield (Lakeline mall area) assured us he would be taken care of in a beautiful way. That was an understatement. The engraved wooden box, the pin, the paw print, the purple bag was more than I expected. You’ve done a wonderful job. As painful as it was to return to Banfield, You’ve made this sad and tragic experience into a happy one. You’ve made this journey complete. Thank you so much for an outstanding job. We will treasure this forever.
The Jenkins Family
I received my adorable little “Dominic” last Friday (05/20/16) from Banfield Pet Hospital. I only had Dominic less than 6 months, giving him a forever home. He gave me so much love and joy! But, something happen to his little heart. I want to express to you and your facility “THANK YOU” for the beautiful end-of-life services for my little “Dominic”. Everything you enclosed was all very much appreciated but receiving the little zip-lock bag with his very own hair touched me so very much. Again, Thank You – Thank You!!!
Since 1972, Sunset Animal Clinic has had the privilege of relying on Pet Heaven to care for our patients’ remains with the respect they deserve. Flawlessly dependable, highly responsive and admirably progressive, this family-style operation has always been characterized by the deep and abiding respect for animals they share with veterinarians like us. All these years, it’s been a tremendous benefit to be able to comfort our clients –– without hesitation –– with the certain knowledge that their pets were in kind and honorable hands until the very last step in their physical path.
Dr. Patricia Khuly
From the first day I met him as a four week old kitten in 1997, Harley was very demanding. He would not be ignored, and frankly it was difficult not to constantly pay attention to that sweet face and ‘luxury fur’. We got to spend 17 action-packed, incredible years together and he was spoiled rotten the entire time – always the best for my Harley Kenneth! So it should be no surprise that even when the time came for him to leave my side, I wanted the absolute best for him. I did my research and chose All Paws Go To Heaven (now The Pet Loss Center) to handle his after-death care, and they did not disappoint. From the first emotional phone call to the dreaded pick-up to the anxiously awaited return of his ashes, every person I dealt with was caring, comforting and every bit as in the moment as I was. He was treated in death just as he was in life…like a little king. With something like this, you desperately want to avoid regrets because they can haunt you forever, and thankfully because I trusted these wonderful people with my special angel, I have absolutely no regrets.
We just wanted to let you know how much we appreciate the care and concern that you showed to our girl Harley. We are Paws In the City volunteers and contacted your company because you are a Paws sponsor. We are so glad that we found out about you because you could not have been nicer or more respectful during this awful week.
Amanda Bradberry Wheless (with Gordon Firth)
I received my oak urn with the remains of my beloved “Mouse” cat today, and I wish to commend you folks for exceeding my expectations. The urn is beautiful and professionally crafted and the accompanying information was very helpful. Thank you for making my terrible experience more bearable.
I recently said “Good-Bye” to my Boston Terrier. When my vet arranged private cremation I just knew I would have to bring her home once again. It was another emotional moment when I picked her up. Looking at that little urn brought on more tears, but I must say it sure is nice to have that urn placed next to a great picture of her in her younger & healthier years.
I want to take this opportunity to thank you for your help with Mushu. I received him today via Dr. Marmesh’s office. Your package with the pin and the cards was very comforting. I initially spoke with Jason at your establishment who was extremely kind, immediately helped me and, in my opinion, is an asset to your company. Again, thanks for your courtesies.