You reluctantly let him share the bed with you because you couldn’t put up with his crying that first night. “Just this once,” you said. That was many nights ago.
She shredded the curtains during a long work day and you decided the house somehow looked better without them.
No matter how heavy the day hangs on your shoulders, when you come through the door, they never fail to shower you with unconditional love.
And one day – the saddest day – they leave you.
For pet parents, this is the reality of loving an animal, their inevitable passing. It is something no one understands better than we do at The Pet Loss Center. What sets us apart is a philosophy. It goes beyond typical services. It’s a vision of how pet death and after-loss care should be done.
Our Trusted Journey® system gives you the peace of mind throughout the entire cremation process. From beginning to end, our team can give you precise details on the security of your pet and track each part of their end of life journey.
Our cemetery, Pet Heaven Memorial Park, was established in 1968 and is a perpetual care cemetery. Through our perpetual care fund pets entrusted to us through our funding process will always rest in beautifully manicured grounds.
Our centers are equipped with private viewing rooms that give pet parents the opportunity to say goodbye to their beloved companion. Our team is here to support every family in #honoringthejourney and assist in paying tribute to their loved one.
In 2003, when my baby Mico died, I knew she was guiding me into the next journey. A journey of helping pet parents with mourning, memorializing, and paying tribute to that beloved pet who has rocked our world. A journey of walking with veterinary professionals with educational efforts as they, too, grieved for the clients that they served.
As for me, I am an over-the-top pet Mom. From having a full-time pet nanny, to providing my creatures with home-cooked food, living in my house is the proverbial “winning the lottery.” I’ve been in the funeral business since 1987, with focused efforts on pet loss since 2003. It was when Mico passed that I knew my life’s mission was to give other pet parents the same opportunity for rituals, grief support, and memorialization options as if they were a human loved one.
End-of-life care for pets IS my mission as I’m also actively involved with animal hospice and the IAAHPC.
So, who are we? Who is The Pet Loss Center?
We are you. We are pet parents who love their precious fur kids, just like you. We are professionals. We go to work every day hoping to make a difference in someone’s life. We are members of our community and we take pride in supporting pet parents #honoringthejourney of their loved ones.
We ARE you.
Warmly, Coleen Ellis
Frida “Mama’s Girl”
My Dearest & Beloved Frida, As I’m typing this, I’m sitting in our backyard at one of your favorite times of the day. There’s a slight breeze and the birds and other creatures are making their sounds and noises and I’m totally appreciating why you loved it out here. My heart aches and longs to see you sitting out here or roaming in the grass. Oh how I wish. Please know you were my baby and I thank God in… Read More… “Frida “Mama’s Girl””
Mona Lisa Serrano
June 11, 2018
Kinks was our beloved seven year old Ragdoll/Manx mix who we named for the kink in his tail which resulted from his interesting parentage. His brother, Stubby, who we also adopted, has a little stubby tail; I think he misses his brother. Kinks, I miss the way you loved sticking your head under running faucets for a drink, even if you had a full water bowl, and it meant that your head or paws got wet in the process. I… Read More… “Kinks”
June 10, 2018
• Athena •
My Darling Athena, When you died on that little hill under the sun, a huge part of my heart did too. Thank you for walking into my life and making my heart beat happier. Your puppy sparkle spirit will always be in our house. The memory of you licking the hammer a funny silly moment , never forgotten. I’m so sad to lose you, please wait for me in Heaven with Jesus at your side. Love , Mommy
Feb 10,2006 - May 7, 2018
• Coco •
On a sunny day in July 2004 my partner and I were touring a kennel looking for a terrier baby when suddenly we hear this raspy lil bark and look to see this baby standing tall in her kennel as tho shes saying PICK ME PICK ME!! We continued to look but couldn’t get that lil voice out of our head, we couldn’t walk away and so she came home with us that day and gave us the BEST 14… Read More… “• Coco •”
May 7, 2018
• Stitch •
Stitch, our first pet together. When we got Stitch he was about the size of my index finger and as he grew, we noticed that he loved to sit on our chest or on our shoulders. He really enjoyed cuddling up in jacket pockets too. As he grew, he was longer than my forearm and he would still cuddle up with us. He would wiggle his body, put his arms by his side, splat down, and go to sleep. He… Read More… “• Stitch •”
• Hunter •
Hunter, You came into my life 14 years ago as a puppy. Little did I know you would become the most important thing in my life. You saw me at my worst, you saw me at my best. You made me my best. You were always at your best, no matter what my mood was, you instantly made me smile. You were not lucky to have me, I was lucky to have you. I will never forgot how you loved… Read More… “• Hunter •”
By Coleen Ellis This year is flying by! Seems like the Christmas trees were just put away, and now we are well into the throes of Spring. Whether you
My baby Toby passed away last Wednesday, March 22, 2017. He was 14 years old. I picked up his urn and other things this Wednesday, March 29, 2017 at his vet Dr. Ferber’s Animal Hospital. Everything you guys made was beautiful. In fact, I wish I would’ve been able to get more things! Thank you so much for making this process better for my baby Toby. It has also brought me more peace knowing Toby is now back home with me. Words are not enough to express how thankful and appreciative I am of you guys. It means the world to me that you guys took such good care of my boy the way I would’ve if I could’ve. God bless you all & know you have touched many lives like mine.
Our dog, Boots, passed away on May 17, 2016. It was an incredibly sad day for us. Our hearts were completely broken. The staff at Banfield (Lakeline mall area) assured us he would be taken care of in a beautiful way. That was an understatement. The engraved wooden box, the pin, the paw print, the purple bag was more than I expected. You’ve done a wonderful job. As painful as it was to return to Banfield, You’ve made this sad and tragic experience into a happy one. You’ve made this journey complete. Thank you so much for an outstanding job. We will treasure this forever.
The Jenkins Family
I received my adorable little “Dominic” last Friday (05/20/16) from Banfield Pet Hospital. I only had Dominic less than 6 months, giving him a forever home. He gave me so much love and joy! But, something happen to his little heart. I want to express to you and your facility “THANK YOU” for the beautiful end-of-life services for my little “Dominic”. Everything you enclosed was all very much appreciated but receiving the little zip-lock bag with his very own hair touched me so very much. Again, Thank You – Thank You!!!
Since 1972, Sunset Animal Clinic has had the privilege of relying on Pet Heaven to care for our patients’ remains with the respect they deserve. Flawlessly dependable, highly responsive and admirably progressive, this family-style operation has always been characterized by the deep and abiding respect for animals they share with veterinarians like us. All these years, it’s been a tremendous benefit to be able to comfort our clients –– without hesitation –– with the certain knowledge that their pets were in kind and honorable hands until the very last step in their physical path.
Dr. Patricia Khuly
From the first day I met him as a four week old kitten in 1997, Harley was very demanding. He would not be ignored, and frankly it was difficult not to constantly pay attention to that sweet face and ‘luxury fur’. We got to spend 17 action-packed, incredible years together and he was spoiled rotten the entire time – always the best for my Harley Kenneth! So it should be no surprise that even when the time came for him to leave my side, I wanted the absolute best for him. I did my research and chose All Paws Go To Heaven (now The Pet Loss Center) to handle his after-death care, and they did not disappoint. From the first emotional phone call to the dreaded pick-up to the anxiously awaited return of his ashes, every person I dealt with was caring, comforting and every bit as in the moment as I was. He was treated in death just as he was in life…like a little king. With something like this, you desperately want to avoid regrets because they can haunt you forever, and thankfully because I trusted these wonderful people with my special angel, I have absolutely no regrets.
We just wanted to let you know how much we appreciate the care and concern that you showed to our girl Harley. We are Paws In the City volunteers and contacted your company because you are a Paws sponsor. We are so glad that we found out about you because you could not have been nicer or more respectful during this awful week.
Amanda Bradberry Wheless (with Gordon Firth)
I received my oak urn with the remains of my beloved “Mouse” cat today, and I wish to commend you folks for exceeding my expectations. The urn is beautiful and professionally crafted and the accompanying information was very helpful. Thank you for making my terrible experience more bearable.
I recently said “Good-Bye” to my Boston Terrier. When my vet arranged private cremation I just knew I would have to bring her home once again. It was another emotional moment when I picked her up. Looking at that little urn brought on more tears, but I must say it sure is nice to have that urn placed next to a great picture of her in her younger & healthier years.
I want to take this opportunity to thank you for your help with Mushu. I received him today via Dr. Marmesh’s office. Your package with the pin and the cards was very comforting. I initially spoke with Jason at your establishment who was extremely kind, immediately helped me and, in my opinion, is an asset to your company. Again, thanks for your courtesies.
Veterinary Partner Benefits Program
If you are a client veterinary clinic of The Pet Loss Center, enroll here for our Veterinary Partner Benefits program. If you are not a client and would like information, email us at WeCare@ThePetLossCenter.com to schedule an appointment with a Relationship Manager.